VoIP Telephony Integration centres around the coordination of phone and computer systems. This is widely used to enhance the efficiency of communications. Telephone Integration services enable such features as call routing, on-screen caller information, written transcript of recorded messages, automatic dialling and data transfer.
CTI services are widely used in offices where a high volume of calls are being made, for example in customer service departments or call centres. If you are interested in how CTI Services could streamline your business communications, please get in touch.
ESP Systems are happy to discuss how this technology might support your operations. We will also advise on the best options for your business. Why not get in touch today on 01628 531531.